Book
Toward citizen-centred service delivery : a how-to guide for service improvement initiatives.
Record details
- Physical Description: 81 p. ; 28 cm.
- Publisher: Toronto : Institute for Citizen-Centred Service, 2004.
Content descriptions
| General Note: | March 2004. On cover: "Together improving citizen satisfaction ... a new focus and measure of success." |
| Bibliography, etc. Note: | Includes bibliographical references. |
Search for related items by subject
| Subject: | Civil service > Customer services > Canada. Consumer satisfaction > Canada > Evaluation. Customer services > Canada > Management. |
Available copies
- 1 of 1 copy available at Legislative Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Legislative Library, Vaughan Street | JL 111 .C87 Tow (Text) | 36970000518367 | General Collection | Volume hold | Available | - |
