Book
Focusing on the customer : a catalyst for change in the public sector : lessons from the North American Study Tour on Total Quality in the Public Sector
Record details
- ISBN: 0887632521
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Physical Description:
print
ix, 58 p ; cm. - Publisher: Ottawa, Ont. : Conference Board of Canada, Organizational Effectiveness Research Group, c1993.
Content descriptions
| Location of Originals/Duplicates Note: | Library also has highlights. 20 p. |
Search for related items by subject
| Subject: | Total quality management Customer services Public administration -- Canada |
Available copies
- 1 of 1 copy available at Legislative Library.
Holds
- 0 current holds with 1 total copy.
Show Only Available Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Legislative Library, Vaughan Street | JL 111 .C87 Far (Text) | 36970001155730 | General Collection | Volume hold | Available | - |
