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Results 1 - 10 of 15 (page 1 of 2)
Clients speak : a report on single-window government services in Canada / R.A. Malatest & Associates Ltd. for the Public Sector Service Delivery Council and the Institute of Public Administration of Canada.
The new public organization / Kenneth Kernaghan, Brian Marson, Sandford Borins.
Taking care of business / by Phase 5 ; for the Institute for Citizen-Centred Service & the Institute of Public Administration of Canada.
Citizens first 2000 / George Spears, Kasia Seydegart ; Erin Research Inc. for the Public Sector Service Delivery Council and Institute of Public Administration of Canada.
"Always better" : continuously innovative public-sector organizations in Canada / by Peter Buker.
Reinventing service : processes and prospects for municipal alternative service delivery / Toby Fyfe, Michael McConkey, Patrice Dutil.
Citizens first 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.
Alternative service delivery : sharing governance in Canada = La presentation de rechange des services : pour une gouvernance partagee au Canada / editors, Robin Ford and David Zussman.
Canadian governments and the search for alternative program delivery and financing : a preliminary survey.
Citizens first 4 / by Phase 5 Consulting Group Inc. for The Institute for Citizen-Centred Service & The Institute of Public Administration of Canada.

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