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Results 1 - 10 of 81 (page 1 of 9)
Topic
Customer services
(73)
Public administration
(39)
Administrative agencies
(19)
Civil service
(19)
Civil service reform
(18)
Evaluation
(14)
Consumer satisfaction
(12)
Management
(11)
Federal government
(9)
Legislative auditing
(8)
Banks and banking
(7)
Goods and services tax
(7)
Government accountability
(7)
Public-private sector cooperation
(7)
Contracting out
(6)
Electronic government information
(6)
Finance, Public
(6)
Public opinion
(6)
Total quality management in government
(6)
Accounting
(5)
Financial services industry
(5)
Internet in public administration
(5)
Privatization
(5)
Customs administration
(4)
Electronic public records
(4)
Financial institutions
(4)
Government information agencies
(4)
Government productivity
(4)
Performance standards
(4)
Public opinion polls
(4)
Electronic information resources
(3)
Executive departments
(3)
Finance, Personal
(3)
Municipal services
(3)
Organizational change
(3)
Partnership
(3)
Poor
(3)
Reengineering (Management)
(3)
Tax administration and procedure
(3)
Affirmative action programs
(2)
Continuing education
(2)
Data processing
(2)
Economic policy
(2)
Industrial policy
(2)
Information services
(2)
Information technology
(2)
Law and legislation
(2)
Municipal government
(2)
Officials and employees
(2)
Quality control
(2)
Sales tax
(2)
Services for
(2)
Small business
(2)
Special operating agencies
(2)
Tariff
(2)
Tax auditing
(2)
Tax evasion
(2)
Technological innovations
(2)
Value-added tax
(2)
Access control
(1)
Aeronautics, Commercial
(1)
Air travel
(1)
Airlines
(1)
Appropriations and expenditures
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Canada
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(1)
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(1)
Computer networks
(1)
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Congresses
(1)
Continuous improvement
(1)
Corporate culture
(1)
Corporations, Government
(1)
Cost effectiveness
(1)
Costs
(1)
Customer satisfaction
(1)
Customs administration and tourism
(1)
Customs appraisal
(1)
Data protection
(1)
Deregulation
(1)
Disclosure of information
(1)
Discrimination in financial services
(1)
Educational innovations
(1)
Employee attitude surveys
(1)
Employee motivation
(1)
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Employee-management relations in government
(1)
Employment agencies
(1)
Employment subsidies
(1)
Federal aid to labor market programs
(1)
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(1)
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Financial disclosure
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Government information
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Government lending
(1)
Government purchasing
(1)
Grants-in-aid
(1)
Indigenous peoples
(1)
Infrastructure (Economics)
(1)
Instructional systems
(1)
Labor productivity
(1)
Legislative oversight
(1)
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(1)
Mental Health
(1)
Mental health
(1)
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(1)
Minority consumers
(1)
Minority travelers
(1)
Multiculturalism
(1)
Mystery shopping
(1)
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(1)
Native philosophy
(1)
Passenger traffic
(1)
Periodicals
(1)
Personnel management
(1)
Political participation
(1)
Privacy, Right of
(1)
Program evaluation
(1)
Psychic trauma
(1)
Public welfare
(1)
Records
(1)
Registered Retirement Savings Plans
(1)
Reorganization
(1)
Research and development tax credit
(1)
Revenue
(1)
Social aspects
(1)
Social life and customs
(1)
Standards
(1)
Surveys
(1)
Tax credits
(1)
Tax incidence
(1)
Telephone companies
(1)
Total quality management
(1)
Treatment
(1)
User charges
(1)
Venture capital
(1)
Visitors, Foreign
(1)
Welfare recipients
(1)
Working poor
(1)
Fewer
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Client satisfaction surveying : common measurements tool / Faye Schmidt with Teresa Strickland.
Client satisfaction surveying : common measurements tool Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Citizen-Centred Service : responding to the needs of Canadians / for the Citizen-Centred Service Network.
Citizen-Centred Service : responding to the needs of Canadians Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Good practices in citizen-centred service / D. Marie Blythe with D. Brian Marson for the Citizen-Centred Service Network [and] Canadian Centre for Management Development ; contributions from Stephen Bent ... [et al.].
Good practices in citizen-centred service Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Taking care of business 2 / by George Spears ... [et.al] of the ERIN Research Inc. for The Institute for Citizen-Centred Service.
Taking care of business 2 Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Taking care of business / by Phase 5 ; for the Institute for Citizen-Centred Service & the Institute of Public Administration of Canada.
Taking care of business Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Citizens first 2000 / George Spears, Kasia Seydegart ; Erin Research Inc. for the Public Sector Service Delivery Council and Institute of Public Administration of Canada.
Citizens first 2000 Book Book
2 of 2 copies available at Legislative Library.
Place Hold Add to basket Reviews & More
Citizens first 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.
Citizens first 3 Book Book
2 of 2 copies available at Legislative Library.
Place Hold Add to basket Reviews & More
Progressive governance for Canadians : what you need to know / by the Crossing Boundaries/Canada 2020 Working Group.
Progressive governance for Canadians : what you need to know Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Get the practical information you need to tackle the more difficult problems in alternative service delivery for provincial & municipal governments.
Get the practical information you need to tackle the more difficult problems in alternative service delivery for provincial & municipal governments. Book Book
1 of 1 copy available at Legislative Library.
Place Hold Add to basket Reviews & More
Canadian governments and the search for alternative program delivery and financing : a preliminary survey.
Canadian governments and the search for alternative program delivery and financing : a preliminary survey Book Book
2 of 2 copies available at Legislative Library.
Place Hold Add to basket Reviews & More

Search Results Facets

Search Results List

Results 1 - 10 of 81 (page 1 of 9)
Topic
Customer services
(73)
Public administration
(39)
Administrative agencies
(19)
Civil service
(19)
Civil service reform
(18)
Evaluation
(14)
Consumer satisfaction
(12)
Management
(11)
Federal government
(9)
Legislative auditing
(8)
Banks and banking
(7)
Goods and services tax
(7)
Government accountability
(7)
Public-private sector cooperation
(7)
Contracting out
(6)
Electronic government information
(6)
Finance, Public
(6)
Public opinion
(6)
Total quality management in government
(6)
Accounting
(5)
Financial services industry
(5)
Internet in public administration
(5)
Privatization
(5)
Customs administration
(4)
Electronic public records
(4)
Financial institutions
(4)
Government information agencies
(4)
Government productivity
(4)
Performance standards
(4)
Public opinion polls
(4)
Electronic information resources
(3)
Executive departments
(3)
Finance, Personal
(3)
Municipal services
(3)
Organizational change
(3)
Partnership
(3)
Poor
(3)
Reengineering (Management)
(3)
Tax administration and procedure
(3)
Affirmative action programs
(2)
Continuing education
(2)
Data processing
(2)
Economic policy
(2)
Industrial policy
(2)
Information services
(2)
Information technology
(2)
Law and legislation
(2)
Municipal government
(2)
Officials and employees
(2)
Quality control
(2)
Sales tax
(2)
Services for
(2)
Small business
(2)
Special operating agencies
(2)
Tariff
(2)
Tax auditing
(2)
Tax evasion
(2)
Technological innovations
(2)
Value-added tax
(2)
Access control
(1)
Aeronautics, Commercial
(1)
Air travel
(1)
Airlines
(1)
Appropriations and expenditures
(1)
Auditing
(1)
Auditors' reports
(1)
Banking
(1)
Banking law
(1)
Best practices
(1)
Business enterprises
(1)
Canada
(1)
Check cashing services
(1)
Citizen participation
(1)
Communication in public administration
(1)
Competition, International
(1)
Computer networks
(1)
Confidential communications
(1)
Congresses
(1)
Continuous improvement
(1)
Corporate culture
(1)
Corporations, Government
(1)
Cost effectiveness
(1)
Costs
(1)
Customer satisfaction
(1)
Customs administration and tourism
(1)
Customs appraisal
(1)
Data protection
(1)
Deregulation
(1)
Disclosure of information
(1)
Discrimination in financial services
(1)
Educational innovations
(1)
Employee attitude surveys
(1)
Employee motivation
(1)
Employee participation
(1)
Employee-management relations in government
(1)
Employment agencies
(1)
Employment subsidies
(1)
Federal aid to labor market programs
(1)
Fees, Administrative
(1)
Finance
(1)
Financial disclosure
(1)
Government information
(1)
Government lending
(1)
Government purchasing
(1)
Grants-in-aid
(1)
Indigenous peoples
(1)
Infrastructure (Economics)
(1)
Instructional systems
(1)
Labor productivity
(1)
Legislative oversight
(1)
Linguistic minorities
(1)
Mental Health
(1)
Mental health
(1)
Mental health services
(1)
Minority consumers
(1)
Minority travelers
(1)
Multiculturalism
(1)
Mystery shopping
(1)
Native peoples
(1)
Native philosophy
(1)
Passenger traffic
(1)
Periodicals
(1)
Personnel management
(1)
Political participation
(1)
Privacy, Right of
(1)
Program evaluation
(1)
Psychic trauma
(1)
Public welfare
(1)
Records
(1)
Registered Retirement Savings Plans
(1)
Reorganization
(1)
Research and development tax credit
(1)
Revenue
(1)
Social aspects
(1)
Social life and customs
(1)
Standards
(1)
Surveys
(1)
Tax credits
(1)
Tax incidence
(1)
Telephone companies
(1)
Total quality management
(1)
Treatment
(1)
User charges
(1)
Venture capital
(1)
Visitors, Foreign
(1)
Welfare recipients
(1)
Working poor
(1)
Fewer
Place
More
Author
More
Series
More

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