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How well are poor people served by Canadian banks? : testing consumer treatment using mystery shopping  Cover Image Book Book

How well are poor people served by Canadian banks? : testing consumer treatment using mystery shopping

Record details

  • ISBN: 9781894858274
  • Physical Description: print
    55 p. ; 28 cm.
  • Publisher: Winnipeg : University of Winnipeg, Institute of Urban Studies, 2010.

Content descriptions

Bibliography, etc. Note: Includes bibliographical references.
Subject: Banks and banking -- Customer services -- Canada
Discrimination in financial services -- Canada
Poor -- Canada -- Finance, Personal
Mystery shopping -- Canada
Customer services -- Evaluation

Available copies

  • 1 of 1 copy available at Legislative Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Legislative Library, Vaughan Street HG 2704 Buc (Text) 36970000833212 Manitoba Heritage Collection Not holdable Onsite consultation -

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