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The integrated PDCA approach to continuous improvement : lessons from the second International Executive Study Tour on Total Quality Management Cover Image Book Book

The integrated PDCA approach to continuous improvement : lessons from the second International Executive Study Tour on Total Quality Management

Johnston, Catharine G. (Author). Daniel, Mark, 1954- (Added Author). Conference Board of Canada. Organizational Effectiveness Research Group. (Added Author). Canada Awards for Business Excellence Program. (Added Author).

Record details

  • ISBN: 088763236X
  • Physical Description: print
    xi, 40 p. : ill ; 28 cm.
  • Publisher: Ottawa, Ont. : Conference Board of Canada, c1993.

Content descriptions

General Note:
"A report from the [Organizational Effectiveness Research Group], Conference Board of Canada, prepared with the support of the Canada Awards for Business Excellence Program, Industry, Science and Technology Canada."
Bibliography, etc. Note: Includes bibliographical references (p. 39-40).

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Subject: Business -- Awards
Total quality management -- Case studies
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Consumer satisfaction -- Case studies
Plan, do, check, act
Competition, International
MANAGEMENT/HOW TO

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  • 1 of 1 copy available at Legislative Library.

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Legislative Library, Vaughan Street HD 62.15 Joh (Text) 36970001142837 General Collection Volume hold Available -
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