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Results 1 - 9 of 9 (page 1 of 1)
Toward citizen-centred service delivery : a how-to guide for service improvement initiatives.
A Pan-Canadian strategy for identity management and authentication : executive summary.
Citizens first 5 / by George Spears ... [et. al.] for The Institute for Citizen-Centred Service.
Citizens first 4 / by Phase 5 Consulting Group Inc. for The Institute for Citizen-Centred Service & The Institute of Public Administration of Canada.
Taking care of business 2 / by George Spears ... [et.al] of the ERIN Research Inc. for The Institute for Citizen-Centred Service.
Citizens first 3 / George Spears, Kasia Seydegart, Faye Schmidt ; Erin Research Inc. for the Institute for Citizen Centred Service & the Institute of Public Administration of Canada.
Taking care of business / by Phase 5 ; for the Institute for Citizen-Centred Service & the Institute of Public Administration of Canada.
Citizens first 2000 / George Spears, Kasia Seydegart ; Erin Research Inc. for the Public Sector Service Delivery Council and Institute of Public Administration of Canada.
The Personal Health Information Act : review submissions.

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