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Results 1 - 4 of 4 (page 1 of 1)
The taming of the queue V : in search of excellence / Ron Saunders with Romilly Rogers.
The taming of the queue IV : new frontiers of wait time measurement, monitoring and management : conference report / prepared by Tom McIntosh and Patrick Fafard.
The taming of the queue III : wait time measurement, monitoring and management : where the rubber meets the road : conference report / prepared by Renée Torgerson and Tom McIntosh.
Report on Citizens' Dialogue on the Future of Health Care in Canada : prepared for the Commission on the Future of Health Care in Canada by Judith Maxwell...[et. al.].

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